Shipping policy

Shipping Policy

Last updated: 1/15/2026

Thank you for shopping with RaiderPads. We aim to process and ship all orders as quickly and efficiently as possible. Please review our shipping policy below.

Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email.

During high-volume periods, product launches, or sales events, processing times may be slightly extended. You will receive a notification once your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times (after processing):

  • Standard Shipping (U.S.): 3–7 business days

  • Expedited Shipping (U.S.): 2–3 business days (if available)

Delivery times are estimates and not guaranteed.

Domestic Shipping (United States)

We currently ship to addresses within the United States. Orders are shipped via trusted carriers such as USPS, UPS, or FedEx depending on size, weight, and destination.

International Shipping

International shipping availability and rates are shown at checkout (if applicable).

Please note:

  • International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.

  • Delivery times vary by country and customs processing.

Tracking Information

Once your order ships, you will receive an email containing your tracking number. Please allow up to 24 hours for tracking information to update.

Incorrect Address & Undeliverable Packages

Please ensure your shipping address is correct at checkout.

RaiderPads is not responsible for:

  • Orders shipped to incorrectly entered addresses

  • Packages returned as undeliverable

If a package is returned to us, additional shipping charges may apply to resend the order.

Lost or Stolen Packages

RaiderPads is not responsible for packages marked as delivered by the carrier but reported as lost or stolen.

If you believe your package is missing:

  • Check with neighbors or building management

  • Contact the shipping carrier directly

  • Reach out to us, and we’ll do our best to assist

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Your order number

  • Photos of the damaged item and packaging

We will evaluate the issue and arrange a replacement or refund if applicable.

Contact Us

If you have any questions about shipping, please contact us at:

Email: raidermousepads@gmail.com
Website: raiderpads.com